Dispatchers – Backbone of the Courier Company in Massachusetts

Posted on April 6, 2015

At Fleet Couriers, we appreciate all of our couriers. However, behind every great courier team is a valuable dispatcher, whose job it is to maintain the daily operations of the courier service and be sure that every customer’s needs are met. Our dispatchers continually go above and beyond the call of duty to ensure that we are continually providing our customers with the best courier service in Massachusetts.

courier rush delivery

Being a dispatcher is a difficult role in a courier company that not everyone is capable of filling. It requires a strong mind and the ability to multi-task on a continual basis, all day long. A dispatcher has to have a complete understanding of where all of the couriers are during the course of their day to ensure that every delivery is made on time. A dispatcher has to be able to make quick decisions when packages or medical materials need to be picked up and shipped quickly.

More than anything, our dispatchers are the heart and soul of what we do at Fleet Couriers. While managing our daily routes, they process our same day deliveries for our expedited couriers and assist our them with any issues they might encounter during the course of the day. And the best part is, they maintain the highest standards in professionalism and do it all with a smile.

Our dispatchers have an incredibly challenging job at Fleet Couriers. But, as always, providing our customers with excellent courier service is our utmost priority. And that’s an assignment that our dispatchers are proud to take on.